At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
Address:
8600 Ward Parkway Suite 800Location:
USA TJ Maxx Store 0869 Kansas City MOThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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Hear what our Associates have to say.
Braulio mentors a team of people with many different cultural backgrounds and leads a professional group. At TJX, diversity is not something we mark off of a checklist. It’s something we celebrate in many ways!
Braulio, Retail
Gurjeet believes that everyone should feel appreciated for their hard work. We agree. We strive to recognize our Associates’ achievements and provide the resources for growth.
Gurjeet, Distribution
For Jessica, the most thrilling part of her career is influencing senior leadership in day-to-day operations and long-term planning regarding what customers might find exciting in our stores.
Jessica, Corporate
Jiten started his IT Security career at TJX in 2019 and is already making a difference across multiple functions, helping to maintain the integrity of TJX’s systems globally.
Jiten, Security, IT
Moving to the Boston to work for TJX helped Joy find fulfillment at work and at the same time, better balance her commitments to family. Even if your name isn’t Joy, there’s plenty to be found in your career here.
Joy, Corporate
Caitlyn loves that her merchandising career lets her travel the world in search of the latest and greatest. Join the adventure and find inspiration in the everyday.
Caitlyn, Merchandising
Braulio mentors a team of people with many different cultural backgrounds and leads a professional group. At TJX, diversity is not something we mark off of a checklist. It’s something we celebrate in many ways!
Braulio, Retail
Gurjeet believes that everyone should feel appreciated for their hard work. We agree. We strive to recognize our Associates’ achievements and provide the resources for growth.
Gurjeet, Distribution
For Jessica, the most thrilling part of her career is influencing senior leadership in day-to-day operations and long-term planning regarding what customers might find exciting in our stores.
Jessica, Corporate
Jiten started his IT Security career at TJX in 2019 and is already making a difference across multiple functions, helping to maintain the integrity of TJX’s systems globally.
Jiten, Security, IT
Moving to the Boston to work for TJX helped Joy find fulfillment at work and at the same time, better balance her commitments to family. Even if your name isn’t Joy, there’s plenty to be found in your career here.
Joy, Corporate
Caitlyn loves that her merchandising career lets her travel the world in search of the latest and greatest. Join the adventure and find inspiration in the everyday.
Caitlyn, Merchandising
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