At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Address:
99 Massillon MarketplaceLocation:
USA Marshalls Store 1177 Massillon OHThis position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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Hear what our Associates have to say.
Braulio mentors a team of people with many different cultural backgrounds and leads a professional group. At TJX, diversity is not something we mark off of a checklist. It’s something we celebrate in many ways!
Braulio, Retail
Gurjeet believes that everyone should feel appreciated for their hard work. We agree. We strive to recognize our Associates’ achievements and provide the resources for growth.
Gurjeet, Distribution
For Jessica, the most thrilling part of her career is influencing senior leadership in day-to-day operations and long-term planning regarding what customers might find exciting in our stores.
Jessica, Corporate
Jiten started his IT Security career at TJX in 2019 and is already making a difference across multiple functions, helping to maintain the integrity of TJX’s systems globally.
Jiten, Security, IT
Moving to the Boston to work for TJX helped Joy find fulfillment at work and at the same time, better balance her commitments to family. Even if your name isn’t Joy, there’s plenty to be found in your career here.
Joy, Corporate
Caitlyn loves that her merchandising career lets her travel the world in search of the latest and greatest. Join the adventure and find inspiration in the everyday.
Caitlyn, Merchandising
Braulio mentors a team of people with many different cultural backgrounds and leads a professional group. At TJX, diversity is not something we mark off of a checklist. It’s something we celebrate in many ways!
Braulio, Retail
Gurjeet believes that everyone should feel appreciated for their hard work. We agree. We strive to recognize our Associates’ achievements and provide the resources for growth.
Gurjeet, Distribution
For Jessica, the most thrilling part of her career is influencing senior leadership in day-to-day operations and long-term planning regarding what customers might find exciting in our stores.
Jessica, Corporate
Jiten started his IT Security career at TJX in 2019 and is already making a difference across multiple functions, helping to maintain the integrity of TJX’s systems globally.
Jiten, Security, IT
Moving to the Boston to work for TJX helped Joy find fulfillment at work and at the same time, better balance her commitments to family. Even if your name isn’t Joy, there’s plenty to be found in your career here.
Joy, Corporate
Caitlyn loves that her merchandising career lets her travel the world in search of the latest and greatest. Join the adventure and find inspiration in the everyday.
Caitlyn, Merchandising
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