Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Chemistry Inside Sales Account Manager to support the very successful growth of our businesses across North India territory. This position will be based in our Bangalore office(Peenya).
Customer success have been the motive in driving the consumable business, as it is always at the forefront of the customer supporting them in every workflow of Method development as well as trouble shooting their day to day challenges and providing a total solution in a broad area of applications, its not only limited to Pharmaceuticals, Food, Chemical or Health science market, but into a very diversified field.
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You are an ambassador of Waters and will bring to the market Waters' products and services. You will demonstrates a clear grasp of understanding the customers' business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing "customer success".
Responsibilities
- Accountable for driving business within all sales districts (North India)
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Develops customer accounts by reviewing their purchase history, recommending related and new products, and explaining technical features."
- Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information; preparing quotations and closing orders.
- Close deals and achieve monthly and quarterly sales targets."
- Provide a high level of customer support to ensure customers are completely satisfied.
- Contributes to department and organizational goals by taking ownership of new and diverse requests and seeking opportunities to enhance job accomplishments.
- Meet daily and weekly productivity metrics (phone calls, phone attempts, e-mail etc.)
- Increasing market-share at existing accounts and prospecting new business opportunities.
- Collaborate with Field Sales counterparts to drive business
- Utilizing Waters' internal CRM database as a tool for tracking sales activities, open opportunities and campaign follow-up initiatives.
- Plan and execute comprehensive business development activities for the assigned sales territory or market.".
- Delivering concise and relevant reports and updates on business development initiatives.
- Occasionally travel to the specified sales territory to support customer visits, attend seminars, and participate in internal planning meetings.
Qualifications
Education:
- Msc / M Tech : Chemistry / Biochemistry / Biotechnology
Experience:
- Should have worked as a tele marketer for at least 3-5 years and should have a good track record as far as achievements of goals are concerned
Skills:
- Action oriented and eager to achieve results
- Sound communication and presentation skills
- Highly organized / well-prepared / time management skills
- Strong interpersonal skills and a good listener
- Matured disposition, positive attitude and strong sense of commitment
- Adaptive to a dynamic and ever-changing environment
- Good to have strong technical background in analytical technologies, especially LC and MS but not mandatory.
Company Description
Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.